Refund policy

Exchange/Return Policy

Exchange/return is eligible in the following cases

- Within 2 days from the date of receipt of the product. (Provided that the box and packaging are not damaged)

- We cover the shipping costs for exchange and return caused by product defects only post verification. 

Exchange/return is ineligible in the following cases

- After 3 days from the date of receipt of the product.

- Product is damaged.

- Damage/removal of trademark or box. (In a condition where resales is not plausible)

- When the value of the goods is degraded due to damage or loss from using the product.

- When the value of the product is degraded due to mistakes made by customers or from using the product.

Cancellation/Change Policy

- Cancellations or changes are only to be made when the product has not delivered yet. Please contact the sales department directly.

*Online application or post on the website may not be reflected for cancellations or changes.

*You cannot cancel your order once the delivery process has begun, and the shipping cost from change and cancellation shall be borne by the customer.